Technical Support
TAG-IT has a strong team of seasoned professional technical support staff that average 10 years of field experience supporting the technologies we deploy for our clients. Our engineering staff is available to support your IT integration needs in several ways including:
- Expert telephone technical support services
- Expert on-site consulting and support services
- Onsite training one-on-one training for Citrix, Provision Networks, Datacore and VMware
- Network Security audits and long-term IT planning strategies
- Certified engineers are available for Citrix, Provision Networks, VMware, Datacore, Vizioncore and various Microsoft specialties including Microsoft SharePoint and Project server
- Onsite support is available in half day and full day packages
For support during regular business hours, call (877) 365-8241, option 2
In addition to providing support services by the hour or by the day, we are continuing to offer e-tokens. E-tokens are pre-paid labor credits that allow a company to have the piece of mind that they will have access to support services when they need it. E-tokens are offered at a reduced rate over our standard hourly rates for our engineers and provide many benefits. Click here to learn more about our E-token program. TAG-IT is changing how e-tokens are sold, please contact our sales team to purchase e-tokens.
